Promised advancement and career, delivered an intentional permanent grind - Customer Relationship Advocate Fidelity Investments Employee Review

The job is a grind, little to no input from managers after training is finished. The job creates two extremes: those who will deliberately short-cut quality to pump their metrics (which the company seems to value in their sales departments); and those who will let their unrealistic metrics suffer in exchange for thoroughly and meaningfully helping the client, building life-long relationships. If you're the latter, then the company will keep you in the same grind indefinitely because secretly, they need and like people who will go that extra mile.