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Fidelity Investments

Engaged Employer

Great place to work - Customer Service Representative Fidelity Investments Employee Review

4.0
May 20, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are fantastic. The opportunities to advance your skills are only limited by your initiative. Sales are based on what's best for the client, not commission. Management has been in your position and truely care about their employees.

Cons

Most opportunities are phone related. Management and back office work are highly strived for and aggressively persued when available.

Explore other reviews about Fidelity Investments

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, tons of support.

Cons

Very heavy workload in the MD role. Have to answer phones above everything else.

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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