Working at one of Fidelity's phone sites is a great place to get your financial career started - Phone Site, Premium Service Representative Fidelity Investments Employee Review
Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.
Cons
In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.