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Fidelity Investments

Engaged Employer

Avoid at all costs - Customer Relationship Advocate Fidelity Investments Employee Review

1.0
Oct 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Skills look good on a resume

Cons

Everything else. Customers are rude. Company doesn't protect. Management only cares about Metrics that have no context. Sign off codes are strict even for non phone related blocks. Messing up a sign off code Ops won't even help you correct. This company doesn't treat you like a human

Explore other reviews about Fidelity Investments

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work and great snack too.

Cons

Not all the teams are good

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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