1.0
Sep 24, 2015
Former employee
Westlake, TX
Recommend
CEO approval
Business Outlook
Pros
Benefits were good, they match 7% after 1 year of service, but, not fully vested until 5 years. Most people do not stay 5 years.
Cons
Call center is a "sweat shop" in my opinion. Make you eat lunch, 30 minutes, at your desk-they call it a "Working Lunch". The calls are non-stop and you are limited in a career due to this being a call center. Very political place, no room for advancement. You are coached and everything you do is recorded both on computer and phone. Adherence to your schedule is a big thing, also, if a customer give you a bad survey, and its not your fault, you still get in trouble. Blah!!!