Pros
Hybrid work schedule with home equipment provided. Provides licensing & exam prep during first few months of onboarding for FINRA Series 7, 63 & SIE financial licenses. During non-peak times, scheduled 2 hours off-phone time daily to invest in self-lead career development activities.
Cons
Really low pay considering the back-to-back calls experienced on a daily basis and also in reference to other similarly licensed financial employees elsewhere. Micromanagement of schedule adherence with ambiguous expectations surrounding allotted break, lunch, & off-phone time. Unrealistic call stat expectations with manager's allowed to determine their own expectations outside of company standards. Promised auto-promotions are not guaranteed upon successfully meeting outlined call stat averages and are actually only available according to company demand at the time.