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Fidelity Investments

Engaged Employer

competitive and responsible employer - Customer Service Representative Fidelity Investments Employee Review

4.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

WFH days higher than industry average, competitive compensation, good cafeteria

Cons

job is a bit intensive and less flexible in shift changing

Explore other reviews about Fidelity Investments

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits that will keep people around

Cons

Limited to what you do, and it is hard to move to different roles

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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