Technical Support - Anonymous employee Fortinet Employee Review

1.0
Jun 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is good. Lots of knowledge to gain and improve technical skills.

Cons

--> The Dallas TAC office is the worst. Do not take a job here if you want to live a healthy life. --> Technical support engineer gets paid peanuts as compared to the industry. --> Dallas TAC is run by a team who mentally torture and abuse their employees with threats and excessive workload. Very few complain as they do not want to risk their job. Unfortunately, HR is awesome as they never respond to any complaints. --> Even a one minute delay , literally one minute delay to login gets you a flak from a VP ! Wow --> PTO policy is worse. They force you to put in hour based PTO's ! --> So many L2 engineers have left in the past few months and more to follow. The arrogance of the management at Dallas TAC is increasing everyday but they will not listen to their employees. --> Cheap behavior , bagels on fridays. --> Micromanagement is not the right word, it's actually nanomanagement. --> They are actually requesting new employees to give them 'Good Reviews' as they had a spate of bad ones last year. Please Scroll down and see the old ones from 2017.

Explore other reviews about Fortinet

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- On target OTE and uncapped commissions - Great overall work culture - A lot of cool Field marketing events - Ability to expense dinners, entertainment, gifts for clients - Great company vision and a broad security fabric portfolio with several third party validations for a well-known cybersecurity brand makes it easy to sell and be successful.

Cons

- New business quotas are the same for every seller at least on my team, who all have very different territories, some with more white space heavy accounts that can be much more challenging to hit quota compared to other territories. Quotas went up by 20% from previous year. - Too many internal systems to navigate - processes and sales enablement tools could be more efficient - You can be the top performer in your US sales segment, and still not make it to President's Club because of the way it's structured - competing against different segments and only top 3-4% get to go each year. Rewarding top performers in general is an area needing improvement in my opinion.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid, stable, predictable. Most people are out of the office by 4 or 5 pm. Life is easy and expectations are low.

Cons

Little support for marketing. Fortinet has too many products and too many product lines - and every product owner is fighting for attention of sales. The company is firmly wedded to it's hardware roots. Fortinet has not invested in internal systems. Reporting is awkard and cumbersome, and adaption on enterprise AI is still a long ways off. There are no women in senior roles.

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