Pros
Company is good. Lots of knowledge to gain and improve technical skills.
Cons
--> The Dallas TAC office is the worst. Do not take a job here if you want to live a healthy life. --> Technical support engineer gets paid peanuts as compared to the industry. --> Dallas TAC is run by a team who mentally torture and abuse their employees with threats and excessive workload. Very few complain as they do not want to risk their job. Unfortunately, HR is awesome as they never respond to any complaints. --> Even a one minute delay , literally one minute delay to login gets you a flak from a VP ! Wow --> PTO policy is worse. They force you to put in hour based PTO's ! --> So many L2 engineers have left in the past few months and more to follow. The arrogance of the management at Dallas TAC is increasing everyday but they will not listen to their employees. --> Cheap behavior , bagels on fridays. --> Micromanagement is not the right word, it's actually nanomanagement. --> They are actually requesting new employees to give them 'Good Reviews' as they had a spate of bad ones last year. Please Scroll down and see the old ones from 2017.