Used to focused on the people development & Helping clients - Senior Account Executive Gartner Employee Review

3.0
Jun 10, 2016
Recommend
CEO approval
Business Outlook

Pros

When I first started everyone was focused on helping each other be successful, people cared about the company, about ensuring their managers were successful and focused on client success. The compensation plan was average, however, if you exceeded your goals the incentive trips were incredible and the company celebrated success. Plus you had the opportunity to earn uncapped commissions. There was a National sales meeting where training and people development and celebration of success was embraced. We tried to be truly strategic in nature.

Cons

Now it's all about monthly attainment and focusing on the transaction rather than the client outcomes. The incentive trip used to be global for all teams around the world, now it is regional (cost measure), the amount of time has also been cut. The mandate is to be a trusted advisor to the client base by 20/20, however it is difficult to be a strategic partner when you focus your efforts on the transaction. The shift has moved from an annual quota to monthly, it seems like the company is emulating the large software vendors. The managers are becoming younger and younger truly are focused on tasks and micromanagement as are of the sales role has moved to predictive analytics. If you don't follow the the outlined steps then you are doomed. Hence the managers are not sales leaders and coaches who inspire, rather they focus on activities that are stated to drive results and become task masters. Not the company I started with nor loved when I was there.

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Jun 11, 2026
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Pros

Opportunity for quick growth, great work/life balance.

Cons

You are competing with hundreds of other new grads for the same promotion.

3.0
May 5, 2026
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Pros

Terrific coworkers. Nearly everyone at the company is pleasant, professional, and willing to help you even if you’ve never met them before. Hybrid work environment. People generally seem to care about you on an individual level. One of the best corporations I’ve worked for.

Cons

Gartner is not in a great place right now. The business model requires changes and Wall Street analysts have tremendous doubts about the corporate liability in the era of AI. Stock has fallen in half over the past two years. Massive layoffs across the company. Doubt the stability is there for any kind of medium term or long-term career. Below market compensation, offset by pros above when they exist.

5
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