Pros
The only PROs about Garner is their research, analysts and the Gartner. brand.
Cons
The foundation to selling a Gartner Solution is built upon a trusted relationship that takes time to build. Gartner's go to market strategy for a Field AE position is built upon a "acquisition and transactional" strategy. It simply does not work. It is like running a marathon in a pair of HIGH HEEL SANDALS. The account lists "CV, Contract Value" for each AE is around $1 million. They instructed us to do nothing but "Cancel ReWrites" to generate more growth. So, you go back to clients over and over and ask the to "renew" and add more licenses for growth. An AE cannot operate in an "acquisition" mentality with the small account territories. My clients felt that Gartner's annual rate increase of 3-5% is a joke. We charge them more for the same stuff. Also, the "Executive Programs Leadership Team" Solution is filled with a lot of hot air. The client spends a lot of money with not a whole lot to show for it. My CIOs shared this with me. I left for I no longer believe that Gartner is headed in the right direction from a go to market sales perspective and I did not want my personal brand to be negatively impacted.