Questioning Future Direction of Organization - Premium Client Services Gartner Employee Review

2.0
Aug 21, 2019
Recommend
CEO approval
Business Outlook

Pros

I have been with this organization for over 6 years in various roles and departments. Generous PTO policy and great benefits. Great opportunity for growth if you have a manager who is passionate about your development. Great brand recognition. Fun role and ability to really build strong relationships with clients and internal partners.

Cons

Over the last three years, Gartner has turned into a metrics-focused organization. Very little room to make any mistakes or learn from them. All the focus is on cost cutting (no holiday party, no budget for team outings, no travel). Many pains coming from the acquisition of CEB. Gartner prides itself on being a "people-driven" organization. Employee engagement is at an all-time low and culture is not very positive. Their focus is on "referrals" with little attention to the well-being of current employees. Start investing in your employees and show that you are treating them as more than a number. Turnover is extremely high and it does not seem like leadership is doing anything to curb it. Working from home is not allowed, although the majority of our workforce outside of the Ft Myers office works from home. They want us to be in the office for the sake of being in the office. You hire great people for a reason, start trusting the "great" people you hire and let us have flexibility in our work to do our job.

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5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great ownership culture - if you want to innovate they will give you the reins

Cons

Data quality / consistency of engineering trams

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Being a globally recognized company makes it easy to consistently engage clients. Great benefits. Amazing people (managers and colleagues) For the most part there is a clear path to success and promotions. Executives listen to feedback after every internal call to help guide strategy.

Cons

In office mandate increasing in office days from once a month to once a week. Need to live in Florida or Texas because of the in office mandate. Promotions take a while since there are many people going for the same roles. Hard to reach clients and constant territory’s shifting makes it difficult to achieve the numbers you and management expect.

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