Going downhill fast - Senior Account Executive Gartner Employee Review

1.0
Feb 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Good benefits, nothing else I can think of.

Cons

Terrible management- they promote salespeople with no management experience. These people typically got lucky with their account set and got a promotion. They typically drink the kool aid hard and only manage up. Rigid processes- they have a sales process they want you to follow. Lots of micromanagement. You typically have a really small account set and if you follow a bad AE or accounts are cheap or having financial problems they will have no empathy and you will probably be fired or micromanaged to death. I’ve seen about half my training class be set up for failure and about 30% of the people in my training class have already left and about 70% are trying to leave including me. Price of services has exceeded the value- they have increased the price of the product so much it’s really overpriced. Management will tell you to sell the value. The value even if the customer is consuming the product 100% doesn’t equal the cost. Very hard to sell new business and retain business with the bloated cost and lack of value. Terrible overall culture- they constantly make you feel like you aren’t good enough. People are in silos and if you have a terrible manager it’s hard to get help. It’s all about driving revenue despite selling what the customer actually needs. They want you to be extremely pushy and salesy making you look like a used car salesman. I feel gross as a salesperson doing selling the way they want me to.

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5.0
May 30, 2026
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Pros

Great ownership culture - if you want to innovate they will give you the reins

Cons

Data quality / consistency of engineering trams

2.0
Jun 2, 2026
Recommend
CEO approval
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Pros

Good benefits and work from home schedule

Cons

Gartner has lost much of what once made it a great place to work. The culture has become increasingly focused on micromanagement, with excessive oversight and an overwhelming number of metrics driving day-to-day activities. Employees are often measured on quantity rather than quality, creating unnecessary pressure and reducing job satisfaction. What was once an engaging and collaborative environment no longer feels enjoyable. Morale has declined as leadership places more emphasis on tracking performance than supporting employees. Staff are frequently treated as numbers rather than valued contributors, leading to frustration and disengagement. Overall, the company has lost its luster. Unless significant changes are made to improve employee experience, reduce micromanagement, and foster a more supportive culture, it will continue to struggle with retention and employee satisfaction.!

3
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