Not a good place to seek career progression - Customer Service Associate Gartner Employee Review

1.0
Sep 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Extensive Training Large Clients Team Collaboration good place to learn new trends etc.

Cons

No career progress internal hiring is an eye washer - no real opportunities - salary discrepancies among people doing same jobs below market average or average salaries APAC is a small arm of USA only taking orders storm of unwanted meetings to keep you busy and stuck with metrics

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5.0
Jun 6, 2026
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Pros

Great people, great leadership, great products

Cons

Negative colleagues impact business outcomes

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Being a globally recognized company makes it easy to consistently engage clients. Great benefits. Amazing people (managers and colleagues) For the most part there is a clear path to success and promotions. Executives listen to feedback after every internal call to help guide strategy.

Cons

In office mandate increasing in office days from once a month to once a week. Need to live in Florida or Texas because of the in office mandate. Promotions take a while since there are many people going for the same roles. Hard to reach clients and constant territory’s shifting makes it difficult to achieve the numbers you and management expect.

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