Pros
I cannot commend Gartner enough for their overall transparency, especially in their stand against racism and inequality during such troubling times. They're also a very stable company, pay out their bonuses as promised and take measures to prevent loss of jobs. Overall, they're very transparent on where they're taking the company, which is appreciated. The people are also super great. Extremely good benefits and I love the PTO.
Cons
Generally speaking, it's disappointing how they've planned to keep employees motivated and prevent burn out during Covid. They have all this research about how to address this, but they do not hold managers accountable for it. Communication between managers and recruiters about how to get promoted is abysmal. You really have to bust your butt for years to get any kind of promotion or recognition; making the day to day work you do seem unappreciated, unnoticed, and unrewarded. They're not a software company, so I don't think they have a strong grasp on the need to keep technical talent and good technical recruiters. There are multiple recruiting program teams to support recruiters, but ultimately they seem unuseful as it's up to the recruiter do most of the heavy lifting for anything like sponsoring events, etc. (again, fine, but why have them as a partner?) Recruiting tools and internal systems are very clunky. They also seem to make recruiting decision without thought to the impact of current teams or have a well-thought out plan to make sure changes don't have negative repercussions.