Phenomenal Experience, with a downside - Client Success Manager Gartner Employee Review

5.0
Sep 9, 2022
Recommend
CEO approval
Business Outlook

Pros

I had a phenomenal experience working at Gartner. Came in with a completely different background, and this company helped build my foundation to function in this industry. I was trained to partner with C-level execs which helped catapult my career. Great clients, great culture, good leadership.

Cons

Compensation is a huge opportunity for the services group. Many of us (3-5 year vets) left and doubled our salaries to do the exact same role, less clients, and accounts. I would have stayed if they would have increased my salary to meet the market demand.

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5.0
Jun 6, 2026
Recommend
CEO approval
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Pros

Great people, great leadership, great products

Cons

Negative colleagues impact business outcomes

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great health benefits and salary - A few great colleagues - Talk a lot about inclusion but this has slowly been falling to the wayside - I have been struggling the write this for some time as I wish there were more positive things to say

Cons

- Leadership that does not see anyone or anything but themselves - The company has been imploding for a while lying to the public and the street - Killing off the research model has been the final decision that has made many decide to look elsewhere (including me) - Lay off after lay off has created a culture of fear

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