4.0
Nov 19, 2025
Former employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
Loved every minute working with colleagues at Glassdoor. EMEA region has a great culture and definitely the most inclusive environment I have ever worked in.
Cons
Lately, the role of a CSM at the organisation has become very regimented and as such I feel a CSM's autonomy on how to manage a book of accounts has been lost. Decisions made at SLT level seem to have pushed the platform in a direction that it is now struggling to come back from.