Pros
A lot of us came to Glassdoor because it provided a unique opportunity to be part of a growing company that would allow us to progress our career while being a part of a culture and mission that you couldn’t find elsewhere. Equity, free lunch/snacks, gym/wellness programs, dental/medical benefits, vacation policy when it included unlimited PTO, beer on tap, dogs in the office, office on the water & company events. What has kept me at Glassdoor for several years are the people and the culture that we’ve built. I have made amazing friendships and am lucky to be surrounded by smart, driven people who are invested in the growth and believe in the mission of Glassdoor. Sandler/Jim Mitchell training we received last year showed me that Glassdoor was invested in the personal and professional growth of the sales team.
Cons
This last year at Glassdoor has changed drastically, we understand that with change comes growing pains. However, as we’ve done in the past, when will we course correct? We constantly hear from our leaders that they ‘hear us’ yet nothing has altered and unfortunately it’s too late. It feels as though it is more than just the sales team where morale is down based off of conversations with other departments. As mentioned in the previous reviews, the culture and morale is shot and a lot of us just feel like a number and underappreciated. It is nowhere near what it used to be. Leadership changes in 2016 as well as a lack of communication and transparency has adversely affected the sales organization. Not only are we paid far less than any other startup in the Bay Area, quotas are so high, reps are in fear of being put on a plan. When roughly 10% of the team is hitting quota, which includes ramping reps, it takes a huge toll on morale and our personal and professional happiness. We all believe in Glassdoor and the culture has kept us here, but at some point if we aren’t making money and leadership continues to ‘hear us’ but makes zero change, what’s the point of caring anymore? Reps across the tiers are looking & taking other jobs as we know we are valuable assets at any other organization. In addition, there is little room for growth at HQ and puzzling staff cuts that are never addressed create an optic of uncertainty.