Great Experience at Glassdoor - Senior Account Manager Glassdoor Employee Review

5.0
Feb 12, 2017
Recommend
CEO approval
Business Outlook

Pros

It’s the friends that we work with that make Glassdoor great. In full transparency, it’s been a challenging year, but I stuck it out because of the people here. It’s hard to leave a company when you love working for your manager and there’s awesome chemistry with your team. My manager’s ability to coach us to the top and keep everyone happy to be at Glassdoor was the highlight of my year. Our Director was very hands on as well and never hesitated to hit to road while providing tremendous feedback to develop our skills. We’ve got great people here at Glassdoor!

Cons

There’s been lots of growing pain this past year and it greatly impacted the culture of our Sales and CS Department. Morale was at its lowest this past year since my time at Glassdoor. Good news is that our Leadership Team listened to our feedback and is improving the situation. I’m happy to say that it’s starting to feel like the good old days and we’re getting back on the right track. Career development was another challenging aspect for our tier, but there’s been improvement here as well with couple of reps getting promoted. Looking forward to see what’s in store for 2017!

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Glassdoor Response
9y
I’m glad to read this because it’s something I’ve been feeling lately too. Companies go through transitions and they don’t always make it out ahead. I’m happy to see that our team has tackled challenges that have come our way and we’ve emerged stronger. Thanks for sharing your thoughts.

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Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

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2.0
Feb 11, 2026
Anonymous employee
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Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

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