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      They're trying to get it right - Account Manager Glassdoor Employee Review

      5.0
      Jul 13, 2017
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is hands down the best company I've worked for (and I have worked for companies featured on our BPTW list). I'm surrounded by smart, motivating and wonderful people each day. I have a manager who has helped me grow more in the past year then I thought I ever could. As you can see in just about every recent review, yes the road is bumpy right now. But, I do genuinely believe management and leadership is fighting to make it right. It's hard to see GD as a start-up but we are still adapting to this hyper growth and I'm trying to be patient with management as they pave the road ahead. There are some absolutely amazing leaders and mentors here at Glassdoor. As we grow as a company, current employees are being given a unique opportunity to learn and test their own limits.

      Cons

      Every review before this has mentioned the issues with compensation and quota. It's been really challenging on the growth side. Because we're Glassdoor, cultural transparency is king. However, when it comes to logistical and operational transparency that's where things get grey and where honestly, I don't think there is any. Communication continues to be a roadblock. Changes will happen and teams will have to wait weeks to find out really critical information like who their manager will be and what accounts will land in their name for the next quarter. It's hard to charge ahead with confidence when you feel like you're being left in the dark with little consideration form leadership.

      avatar
      Glassdoor Response
      8y
      This feedback is really important to me, thank you for being so detailed and clear about what you value here and what you’re seeing that can be improved. As you know, we’ve put a premium on making sure compensation is fair and quotas are right this year. While I don’t think we’re there yet, this is something we’re focused on and comments like yours keep us honest along the way. Thank you for being a culture champion and supporter of our team. If you feel comfortable, my door is always open to talk about this in more detail.

      Explore other reviews about Glassdoor

      5.0
      Feb 12, 2026
      Employer brand specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

      Cons

      I cannot think of any cons.

      1
      2.0
      Feb 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

      Cons

      During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

      4
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