Drained and Confused - SMB Sales Glassdoor Employee Review

2.0
Sep 20, 2017
Recommend
CEO approval
Business Outlook

Pros

- straightforward product to sell - notoriety with job seekers gives us a chance to sell against LinkedIn and Indeed - hardworking individual contributors who can be friends outside of the office if that is your style - Great office locations nationally and internationally (SF, Chicago, London, Dublin, Ohio) - Admirable senior leadership team that will offer mentorship, guidance and encouragement when you ask for it

Cons

- Politics: favoritism is rampant and cadres closest with upper management gets the first look at promotions - Profitability: seems to be an issue because we are cutting back on employee perks - Accountability: Managers are stretched thin but when they make almost 200k and when you do the office work they ask from you, you expect them to do at least the things they say they will do - Patronizing: clap twice if you agree with me

avatar
Glassdoor Response
8y
Thank you for the feedback. Internal promotions are a huge part of coming to work for Glassdoor, and in sales in particular, they are based pretty purely on performance. We will take into account intangibles like how much a salesperson helps their peers, or tries to make their team more successful. But we are a very results-driven company and have no tolerance for favoritism. I'm really sorry if you experienced something else, and I would really like to hear the details if you are willing to share them with me. It's not congruent with our culture. On the news in Chicago - I think you are talking about the fact that we are partnering with Fooda to provide lunch options to people, rather than providing catering. Our intent is to provide easy, affordable grab-n-go lunch in the lobby of the building until the various restaurants that will be moving into the building are finished. I'm sorry if you feel duped, but truly - if you chose to work at Glassdoor because of a particular lunch program, you are in the wrong company. We want people who are passionate about our mission and want to grow in a fast-paced environment. Finally, you are right, I made the conscious decision to let my head of facilities address some of these questions. It certainly wasn't because I was hiding - I was literally standing beside him. It was because we believe deeply in empowerment and ownership. This is his world. He owns the messaging, the decisions, and the communication around them. I'm always here if you want to ask me something. But I think it's very important that our leaders lead, and that I make space for them to lead. That provides for the growth which is so critical for success at Glassdoor. Thanks - robert

Explore other reviews about Glassdoor

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

2.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

4
See reviews by: Helpful|Rating|Date|All