Indoor - Account Manager Glassdoor Employee Review

2.0
May 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Smart people, good benefits, good recruiting team

Cons

It's actually tough to sell a product with no real value for its clients, it's a very expensive platform and we were asked to be inventive to try to show some sort of ROI. The "Indeed" model of selling jobs is not what the Glassdoor community is expecting, we expect transparency and clients are basically paying to hide reviews and put marketing content in front of candidates. I wouldn't be surprised to see you two merging. In the end, you're just a number, and you have to show appreciation to your management everyday if you want to climb the ladder. You might see sales reps overly nice with management even though they are not performing, but they will get promoted, don't ask why.

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Glassdoor Response
6y
Thank you for sharing your experience and valuable feedback. I’m happy to hear that the people, the benefits and our recruiting team at Glassdoor were a highlight of your time at Glassdoor. I want to first assure you: you are not just a number. Every single person at Glassdoor matters a great deal to your team, to your leadership, and to me. You matter very much. I don’t disagree that over the past couple years Glassdoor should have been more focused on innovating and focusing on what differentiates Glassdoor from our competitors. Earlier this year, we did make a strategic shift to change that and refocus on what we do best. And that is where we'll double down as a business to be an indispensable resource for employers and job seekers alike. Employers and job seekers need Glassdoor and we're uniquely positioned to provide expertise and resources during this time and we will take this opportunity to rise to the occasion. Thank you for all you contributed to Glassdoor. Christian CEO, Glassdoor

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5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

2.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

4
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