a cloudy glass door - Sales Glassdoor Employee Review

2.0
May 12, 2020
Recommend
CEO approval
Business Outlook

Pros

- the people, bar none. this was what made Glassdoor unique and often times when I thought I could see myself leaving, the relationships, people and culture kept me there - upward mobility - there was great opportunity to move up within the org if you're performing, indeed. - benefits + reward - with upward mobility came comp increase and exceeding quota was quite generous and appreciated. benefits were also a perk

Cons

- transparency, what we were all about - had once been a pillar quickly became the opposite, indeed. there was no communication around direction other than "we're a branding company now." not much of a plan for the company through these times but leadership clearly already had plans in the works. there was never a mention of layoffs once and 300 people were cut off from anything Glassdoor related within 5 hours! quite harsh, indeed - product innovation - in my 3 years being in direct sales, there was no product innovation. I had sold the same product each year. innovation actually became a new part of the GRIT culture but it seemed to be a few years too late as once a pandemic hit & recession was on the brink, our product was one of the first cut from client's budget --- overall, very curious to see how innovation is incorporated into future product plans because we saw minimal over the last 3 years - sales operations - books were finalized anywhere from 4 to 6 weeks in Q1. as the timer for quota started, books were far off from being settled. sales requests were rarely completed in timely manner... seemed like a lack of headcount and resources able to get the job done as the current SOPs team worked tirelessly day in and day out **what was a pro early on, Recruit Holdings, became a con. same parent company as Indeed, the writing was on the wall and we're seeing it all unfold a bit quicker than we expected

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Glassdoor Response
6y
Thank you for sharing your thoughts and feedback. It’s much appreciated. Glassdoor is the company it is because of its people and I’m really glad to hear that you felt you were able to grow in your career and felt rewarded for the contributions you made. Glassdoor thanks you! Transparency is not just the basis of Glassdoor’s culture, but also our business. Please know transparency is something I take very seriously and I believe it is a standard we should always hold ourselves to. The world has never seen a pandemic or the economic crisis like COVID-19’s spread around the world has caused. We did aim to provide clear updates on our business through our monthly All Hands and by sharing that we’d seen significant declines in the health of our business, but I hear you feedback that we could have communicated more clearly. This is something I'll be mindful of in the future. I hope you know we are still here to support you. Please don’t hesitate to reach out. Christian CEO, Glassdoor

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5.0
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Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

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2.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

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