Focused on the outcome, not the process - People Team Glassdoor Employee Review

3.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

- Total benefits and compensation package is competitive. Glassdoor paid 100% health benefits premiums and offers incredible health care coverage. This was a great resource to have in the midst of a global health pandemic -Glassdoor swiftly made the decision to go remote and offered resources to employees to adjust to this transition, from offering home office set-up stipend and mental health resources -It is evident that Glassdoor hires good people. Employees and leaders are caring, kind, intelligent and innovative. People stay for the leaders and the way they make employees feel engaged and supported

Cons

I find that the cons fall under one main theme: Glassdoor is focused on the outcome goals but not building the appropriate foundations and process to get there. -Glassdoor made the decision to quickly cut its SMB business to integrate with sister company Indeed. Reductions in force often result in unexpected process and service disruption, but some of the gaps in regard to how current SMB customers would be serviced was a miss that should have been anticipated as part of the process - It has been widely known that Glassdoor significantly lagged in re: to D&I. The employee population asked leadership about the company's plan to address the fact that the team was very homogeneous. Action around D&I initiatives were slow until last summer's events. Since then, Glassdoor has moved towards very aggressive diverse hiring goals. While this is an amazing and needed outcome goal, without the right foundations in place, this can be perceived as a quota to meet vs. creating an inclusive environment where diverse talent can thrive -When it comes to building a team, Glassdoor would benefit from greater focus on coaching and development. In this area, there are two extremes: people with potential are at times pushed out rather than developed. Conversely, individuals who are not qualified for roles are given opportunities without having demonstrated the competencies required for the role

Explore other reviews about Glassdoor

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

2.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

4
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