Great Company to Work For - Customer Success Manager Glassdoor Employee Review

Thank you for your feedback! Your perspective is critical to ensuring we amplify what is going well and focus on addressing pain points. I am so glad to hear that you have felt supported in your growth at Glassdoor and I agree that our managers in Customer Success as well as our Sales partners are truly phenomenal. In terms of your feedback regarding the product, innovation is a key focus for our Product team and we want our customers to continuously experience the immense value of Glassdoor. Additionally, I think we can do a better job of more broadly sharing the product roadmap as there are many exciting features rolling out in the near term. Regarding our partnership with Indeed, I believe it is critical that we operate as a unified team to ensure we are operationally efficient and so our customers have a seamless experience. Please feel free to reach out to me directly to share any thoughts you may have about how we can strengthen this partnership. Finally, one of my top priorities is not only ensuring you have a clear career path at Glassdoor, but also that you feel fairly compensated. Our Compensation team is laser focused on continuously reviewing compensation relative to the market and making the necessary adjustments. Thank you again for taking the time to share your perspective! Rennie Taylor, VP Customer Success