Pros
Everyone here truly enjoys coming to work every day. I get to work with some of the smartest and most innovative people I have ever met. Very collaborative work environment, beautiful office and great company culture. There is an on site fitness trainer, workout classes, and gym. Generous amounts of food, free lunches, coffee & snacks every day. Lots of cute doggies around the office. People dress very casual in whatever is comfortable. Lots of fun company events and outings for people to bond. The company is fairly generous with supplies & technology for employees. It is an exciting time to join the company as we are expanding internationally & growing rapidly! Glassdoor is an industry leader in employer branding, which is a new and developing area for the recruiting industry. Sales team is selling something that we can feel good about, since it aligns with our mission. Accomplishments are recognized by teams, by the sales department, and at a company-wide level. The CEO even comes and hugs sales reps. Managers truly listens to employees and are always working to improve processes or solve problems. There is a lot of very hands-on training, so there is tremendous room for personal growth and skill development. The marketing team does killer campaigns to keep a healthy flow of inbound leads coming to the sales team. New SDRs get to work warm inbound leads, so you are usually cold calling people with some knowledge, interest or familiarity of Glassdoor. Tenured SDRs work outbound leads, which is great training on prospecting, getting to decision makers and navigating an organization. There are clear goals & room for growth. SDRs are promoted into Account Executive/Account Management roles. Quota is realistic and everyone is always willing to help others learn or grow. The team has clear rules of engagement that prevent overlap and promote fairness.
Cons
There is constant change as part of a growing company, which can lead to some over-communication. BCC and reply-all feature needs to be used less in email threads. Salesforce needs to be cleaned up since there is a lot of bad data. Some teams seem understaffed for the work load (such as IT and sales ops). The commute is kind of a pain unless you live in Marin, which most people don't. Right now, the company only compensates for people who commute via bus, but most people drive independently and pay a lot for bridge tolls. Not a lot of healthy food or options for people with allergies/dietary restrictions. Feels like some people are working 24/7 although everyone has different perceptions of work/life balance. Inbound SDRs are highly dependent on marketing campaigns, so any lulls in marketing make it harder to hit numbers. Some of the sales reps don't understand how to work with SDRs and should communicate or show more appreciation for our hard work. The office is a little crowded as the company is growing & the sales floor can get a little noisy.
