1- New comp plan: I'm being told that I need to sell more, while getting less commission. So I basically have to work harder and get paid the same or less (VERY likely we will make less as the goals are lofty). We are regressing, not progressing. This is drastic even by industry standards
The mid-level managers are going to bat for us and trying to make things fair and keep us happy. But we have no insight into these things and it's hard for us to keep believing that the team has their best interest out for us. Is there a way to make us more involved in these conversations so we aren't blindsided?
When I'm told as an employee that I don't deserve an increase in pay because of a stellar performance last year and it's going to be harder for me to make the same amount of money. Soul crushing...you just took away all my sales mojo :(
2. Unable to make decisions in a reasonable time:
Pricing needs fixing ASAP. I understand we are reviewing but this is urgent and has been going on since last year. There are so many layers of approvals that it's hurting us on the front lines. This also goes for territory shifts and changes. I can't tell you the number of times I've heard "we are doing scoring" What is the scoring? Can we see it? Everything is in a black box and we only hear about it on Friday afternoons (seriously, every comp plan, quota, territory email). There is going to be fallout, don't be afraid to address it
3. Sales Ops:
They rule the roost and management has no authority over them whatsoever (seems that way). Aren't the sales team their internal customer? I'm not saying we need world class service, but clear communication, email responses, quotes that work and don't change things without telling us would be nice.
Honestly, I'd rather deal with my cable company
