Chill but underpaid for work - IT Associate Glassdoor Employee Review

3.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Low ticket volume, low oversight, good health care, flexible schedules, flex PTO (sort of unlimited)

Cons

no growth ladder, little pay raises in comparison to huge investments, high expectations

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Glassdoor Response
9mo
Thank you for sharing your experience and for noting the flexibility, benefits, and work environment you’ve enjoyed. We appreciate your feedback on compensation and growth and will ensure to share it with the appropriate teams. - Britney McDonald, Senior Talent Acquisition Partner

Explore other reviews about Glassdoor

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

2.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

4
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