Great on paper, miserable in reality - Account Manager Google Employee Review

2.0
Oct 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Leading company Smart coworkers Strong senior leadership Great products World-class benefits Delicious and free food all day long Decent work/life balance in certain orgs Envy of friends and family

Cons

Terrible place for career advancement and developing new skills: promotions are more difficult and much less frequent vs. similar companies and are just as political...95% of folks are top overachievers anyways, so competition is fierce and slots are few. Flawed leveling/stack ranking process inhibits growth, opportunities to transfer, and eventually impacts sense of self-worth and work ethic (burnout is inevitable as mentioned). Little to no impact/meaningful work at less than a Level 6. For context, if you're hired as an L2, it'll take 15+ years to achieve an L6 - and then you can be a middle manager. Woohoo! Sure, you can transfer (not easy though), but you'll be doing the same menial clerical work for a different division unless you level up and you'll have to restart your promo clock all over again. Re-orgs are every 6 months, delaying/killing career traction. Layoffs do happen here, but company keeps it quiet. Culture isn't for everyone: very snobby, often distrusting - company culture outside of walls is face value-only. Peers are collaborative only for promotions sake. Lots of bureaucracy and conformity, very corporate culture. Poor camaraderie outside of office. Terrible internal systems. Proprietary Google CRM is a joke. Transfer packages are terrible; HR always finds ways to negate merit increases when transferring by lowering salary, relocation packages are bare minimum (but most people here come from money, so that's ok I guess). Slowly turning into a conventional company; bloated middle-management doesn't ruffle feathers, protects selves vs. team/good of the company. Benefits are decreasing as company grows and becomes more conventional.

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5.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
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Pros

great place to work and you learn alot

Cons

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4.0
Jun 21, 2013
Recommend
CEO approval
Business Outlook

Pros

1) Food, food, food. 15+ cafes on main campus (MTV) alone. Mini-kitchens, snacks, drinks, free breakfast/lunch/dinner, all day, errr'day. 2) Benefits/perks. Free 24:7 gym access (on MTV campus). Free (self service) laundry (washer/dryer) available. Bowling alley. Volley ball pit. Custom-built and exclusive employee use only outdoor sport park (MTV). Free health/fitness assessments. Dog-friendly. Etc. etc. etc. 3) Compensation. In ~2010 or 2011, Google updated its compensation packages so that they were more competitive. 4) For the size of the organization (30K+), it has remained relatively innovative, nimble, and fast-paced and open with communication but, that is definitely changing (for the worse). 5) With so many departments, focus areas, and products, *in theory*, you should have plenty of opportunity to grow your career (horizontally or vertically). In practice, not true. 6) You get to work with some of the brightest, most innovative and hard-working/diligent minds in the industry. There's a "con" to that, too (see below).

Cons

1) Work/life balance. What balance? All those perks and benefits are an illusion. They keep you at work and they help you to be more productive. I've never met anybody at Google who actually time off on weekends or on vacations. You may not hear management say, "You have to work on weekends/vacations" but, they set the culture by doing so - and it inevitably trickles down. I don't know if Google inadvertently hires the work-a-holics or if they create work-a-holics in us. Regardless, I have seen way too many of the following: marriages fall apart, colleagues choosing work and projects over family, colleagues getting physically sick and ill because of stress, colleagues crying while at work because of the stress, colleagues shooting out emails at midnight, 1am, 2am, 3am. It is absolutely ridiculous and something needs to change. 2) Poor management. I think the issue is that, a majority of people love Google because they get to work on interesting technical problems - and these are the people that see little value in learning how to develop emotional intelligence. Perhaps they enjoy technical problems because people are too "difficult." People are promoted into management positions - not because they actually know how to lead/manage, but because they happen to be smart or because there is no other path to grow into. So there is a layer of intelligent individuals who are horrible managers and leaders. Yet, there is no value system to actually do anything about that because "emotional intelligence" or "adaptive leadership" are not taken seriously. 3) Jerks. Sure, there are a lot of brilliant people - but, sadly, there are also a lot of jerks (and, many times, they are one and the same). Years ago, that wasn't the case. I don't know if the pool of candidates is getting smaller, or maybe all the folks with great personalities cashed out and left, or maybe people are getting burned out and it's wearing on their personality and patience. I've heard stories of managers straight-up cussing out their employees and intimidating/scaring their employees into compliance. 4) It's a giant company now and, inevitably, it has become slower moving and is now layered with process and bureaucracy. So many political battles, empire building, territory grabbing. Google says, "Don't be evil." But, that practice doesn't seem to be put into place when it comes to internal practices. :(

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