perpetually stressful - Sales Associate H&M Employee Review

1.0
Sep 17, 2012
Recommend
CEO approval
Business Outlook

Pros

open door policy/flat management system within stores allows for staff to work together to meet daily sales targets. the opportunities to change focus areas make for a really creative atmosphere. the main sales area usually has a focus but often sells out quickly enough for staff to style these areas/mannequins themselves. many opportunities for quick advancement! great clothes to wear and be inspired by, especially during designer collaborations. lots of celebrity shoppers

Cons

high turnover rate! likely due to how daunting it is to get a complaint to be taken seriously. stressful atmosphere - the lineups are endless and staff are often left to deal with them alone. low pay for a lot of work - the expectations of staff when hours are cut or when staff is low is unreasonable. this extends to the expectations of both supervisors and staff members at large. frequently understaffed - this company wants to expand, but the work atmosphere is neglected in the rat race.

Explore other reviews about H&M

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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