Avoid at all costs - Sales Advisor H&M Employee Review

1.0
Jul 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Made great friends & staff discount

Cons

Rosters always changed even less than 12 hours before shift. Never enough staff, at least one person quitting every month. Management are absolutely terrible and get away with murder they treat you like dirt and do absolutely nothing themselves. Have to beg for a day off I wasn't allowed take any holidays in June-August as 'there was none left'. So much favouritism in the workplace and everyone talks about each other.

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H&M Response
7y
Thank you for taking the time to leave a review with us. We really appreciate you highlighting our people. We are proud to have such a committed and caring team who is not only supportive of one another, but of our company's continued growth. Our business is fast paced and this can sometimes mean that there are changes to the plan that we have set, I understand that this can be difficult at times when shifts change with short notice, this is something we are working on with some exciting new systems and tools to come that will support us with this. A work life balance is very important to us at H&M and we try to actively promote this by making sure that our collegues are given the correct breaks and time off between shifts and a good mix of earlys, lates and weekends. We are very proud of the feedback culture we have in our stores, however we do recognise that this is not for everyone and at first it can be a little overwhelming. Do share how you feel with your manager they too are open for feedback both positive and constructive to support their own development. We are always open to feedback and we thank you for the time you have taken to give this to us.

Explore other reviews about H&M

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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