Customer service center - Customer Service Agent H&M Employee Review

3.0
Sep 16, 2013
Recommend
CEO approval
Business Outlook

Pros

There are many people here that are great to be around and keep the environment cool. Not a stressful workload at all and very lowkey as far as the dress code....thats all i got.

Cons

You have to deal with favortism from mgmt. Alo of people here are young so it can feel like your at high school. micro managing is a bit overwhelming to the point where you have supervisors literally hovering over you and you are assisnged specific seating. Overall if you want to be treated like you're 12, work here. No one here is ever straightforward and people are given jobs that they are in no way ready for. if you have any problems keep them to yourself as they are never addressed properly but simply brushed under the rug. especially if you have an issue with a "favored" employee. then nothing will ever be done about it. very unfortunate.

Explore other reviews about H&M

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice team members, fast paced enviroment

Cons

Entry level with low pay

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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