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      H&M

      Engaged Employer

      H&M reviews

      Brands Customer Service Agent - Customer Service Agent H&M Employee Review

      4.0
      Aug 31, 2014
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun environment Good discount A decent amount of hours

      Cons

      High work load for how much you are paid Not much motivation to excel/do more than the minimum requirements

      Explore other reviews about H&M

      5.0
      Jun 7, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice team members, fast paced enviroment

      Cons

      Entry level with low pay

      3.0
      Jun 26, 2026
      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

      Cons

      Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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