Working from Home has made this job better. - Customer Service Representative H&M Employee Review

4.0
Feb 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits. Birthday is a paid vacation.

Cons

Micro management in the office. Not many opportunities to grow. Terrible work life balance.

Explore other reviews about H&M

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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