Medical assistant - Anonymous employee HCA Healthcare Employee Review

1.0
Nov 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits such as insurance and 401k. You don't need to be smart or an entrepreneur to work here. All you have to do is be okay with getting used, abused and replaced.

Cons

This place had me working under the title of MA, yet I was doing all the billing. They refused to give me the proper title to not increase pay. While I taught the administrative staff and office staff, all I knew about billing and insurances they had me around . Once the staff learned, they terminated me. After an agreement between me and adm. staff to accommodate my school schedule, they relocated me then termed me. The managers are completely unprofessional and they use the staff to look good. From all the managers i worked with in HCAPS, the smartest one couldn't write an email without grammar error. Incredible, how corporate allows these people to stay in charge. I think that the corporate office should really look into the management level staff because it's time to clean up.

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Pros

Benefits, Opportunity for Growth, Community Outreach

Cons

Huge System, Lots of Change, Complicated oversight

1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

There some flexibility with scheduling and they let you pick up as many shifts as you want and pretty much your own schedule.

Cons

Very poorly managed, chronically understaffed but managers are dismissive and deny it. The support from staff is inconsistent, the staff nurses are either fresh new grads or very bitter nurses who don’t want to help and expect you to handle everything by yourself as a tech. Most nurses here are PRN’s on contracts that get floated so it’s really hard to expect consistency in the staff you work with and build trusting relationships. Management will promise to train you as a unit secretary but will never follow up. They also agree to help you get opportunities for learning and growth but refuse to follow up or forget about it altogether, despite reminders. It’s not a priority. If your goal is to grow and learn more this is not the place. It’s running on fumes at 95% of the time. Very high turnover, we struggle to keep staff. They’ll call you in to pick up when they’re understaffed with no incentive or something minimal like “swag” (some gear). Very poorly compensated and you will not be appreciated for the hard work you do. Also it took 2 months for them to get me started despite numerous attempts to reach the HR, Management etc.

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