Some good things and other bad ones - Service Desk Analyst HCLTech Employee Review

3.0
Dec 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Easy job, no complicated tasks. Possibility to talk to other employees across countries. Lots of coworkers to speak to can make a boring day fun. Adds a value to resume.

Cons

Having a working system is a miracle. Always something is broken. Not allowed to use your cellphone. Pushy management that wants metrics on point. No bonuses save for leaving "an hour early" "depending on the queue". No growth opportunities. Working in Christmas Eve. A LOT of unnecessary emails.

Explore other reviews about HCLTech

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good WLB, Decent medical benefits, Relatively easy work

Cons

Pretty much everything. Poor management, poor communication, bad pay, No one respects you or your work in the company.

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