Not the best - Help Desk Analyst HCLTech Employee Review

2.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

OK if you have little experience

Cons

Poor training, constantly changing policies, poor communication, poor management, constant back-biting, poor mentors and/or lead techs, more concerned about the number of calls taken than about quality of service to the customer.Shaky contracts with customers = poor job security.

Explore other reviews about HCLTech

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good WLB, Decent medical benefits, Relatively easy work

Cons

Pretty much everything. Poor management, poor communication, bad pay, No one respects you or your work in the company.

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