Customer Service Representative - Customer Service Representative HSBC Employee Review

4.0
Oct 12, 2016
Recommend
CEO approval
Business Outlook

Pros

- fair pay for a no experience required position - friendly colleagues - team bonding exercises although this may be slightly dependent on team manager

Cons

- repetitive work - focus on hitting RPH targets which at times were not really possible, some of the expected rates are based on ideal times and it doesn't seem that they can be changed - not a graduate position

Explore other reviews about HSBC

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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