Highly Bureaucratic, Inefficient, and Complicated - Kyc Specialist HSBC Employee Review

2.0
Nov 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The work environment is extremely global. People embrace diversity and inclusion.

Cons

HSBC's technology is bad - from setting up computers to making phone calls. Our systems work very slowly, and we usually waste a lot of time, fighting with the systems. The organization as a whole is highly bureaucratic. No incentive for local offices to be innovative.

Explore other reviews about HSBC

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good, smart colleagues in other offices.

Cons

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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