Not great - Customer Service Representative HSBC Employee Review

2.0
Jan 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice team who supported in the Swansea office. Nice Sheffield office.

Cons

Parking expensive. Office building was cold as barely anyone actually used it since covid. In terms of the job, it look a long time to get support as it was all remote and not people in the same office as you. You have to learn on the job with customers which is quite a lot of pressure as you get ranked on your calls,

Explore other reviews about HSBC

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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