Not enough training - Level II Support Technician Remote Henry Schein Employee Review

3.0
Jan 5, 2022
Recommend
CEO approval
Business Outlook

Pros

good benefits, people are helpful for the most part, good pay, ample time off

Cons

training was horrible, spent whole first week just getting peoples technology working. they did not go over everything they could, had one mentor that would give one word answers with no further explanation, when asking for help in group chats you are lucky if you get an answer, there is too much to learn for just 1 week of training. throw you into other queues with very little training. just are not prepared for the calls when you come out of training.

Explore other reviews about Henry Schein

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative environment, great people, and internal growth. The biggest asset here is the people, everyone is approachable and willing to help a peer.

Cons

Like any healthy organization, there can sometimes be fast paced shifts in strategy or priorities, but communication is generally transparent as changes happen.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, culture, leadership This is a place to have your career, not just a job.

Cons

navigating a matrix organization with too many decision makers Pay - generally competitive, but on the low end of the spectrum

See reviews by: Helpful|Rating|Date|All