Good for resume; bad for blood pressure - Anonymous employee IBM Employee Review

1.0
Nov 30, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Looks fantastic on a resume. - Pay is sufficient for survival. - Benefits outside of salary are decent. I appreciate the health, vision, and dental plans and the fact that they match up to a certain percentage that you pay into your own 401(k).

Cons

- Overtime is expected. Constantly. We are told, "It all evens out eventually," but no amount of comp time makes up for the amount of hours I work. I'm pretty sure now that they don't care if we burn out within a few years; there's always someone cheaper who will take our place, in their minds. I haven't worked <60-hour week for the past two years...and I've only been here for three. - I'm definitely not getting paid enough to work the hours that I do. - Management at the highest levels are absolutely not aware of the demands being placed on those actually doing the work that they require. Because someone at the top said, "jump," everybody asks, "How high?" for fear of making the wrong person angry. - On the same note, requirements for projects grow, while company resources go down. There simply aren't enough people to complete the work that we have piled upon us in any sort of satisfactory way. We were told earlier this year that we should figure out ways to "do less with less"...so why aren't we actually doing less? - There is too much of a focus on quantity and not quality. Why aren't we selling as much? Because the work we do is shoddy at best. Because of the insane requirements heaped upon us at the beginning of a release, designs aren't thought through, and subpar products are released as a result. - Those that speak loudest get the most rewards, even if their ideas go nowhere. I've seen people advance to the highest pay and responsibility band despite having little to nothing to show for it. Meanwhile, the employees that actually provide value are left behind. Eventually, they leave, while the loudest speakers remain and continue to drive the company further into the ground. - I feel as though I was sold a lie when I signed on to the company. I was told that I could do anything I want; that I can create a career here; that the sky is the only limit. However, despite expressing a desire to seek other avenues or more creative ways of doing my job, I am pigeonholed into the same position repeatedly, with more responsibility for my current position being piled on. There is no time to develop other skills, and what used to be a skill quickly becomes stagnant. I absolutely do not feel free to pursue other paths, because I am constantly told, "You are needed more here. If you don't like it, you can leave." - Too much of a focus on being physically present. If I want to work from home, I should have that option, particularly when I have demonstrated that I can be trusted to actually produce good results while still working from home. The "back to the lab" initiative makes no sense - to be told that we must be present to be remembered makes absolutely no sense when most of the development teams are scattered all over the world. Most of my team isn't local, but they still know me and trust me. But apparently a few rotten apples that have abused the system while producing terrible work have ruined it for everyone. Because they worked from home too often, everyone else has to suffer. - On the same note, zero work-life balance. They've stopped calling it that now - it's now "work-life integration." To me, that just says, "We expect you to work more than we want you to have a life outside of the company."

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Cons

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4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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