Good not great - Senior User Experience Designer IBM Employee Review

3.0
Jan 31, 2017
Recommend
CEO approval
Business Outlook

Pros

-The designers, PM's, Managers and Front-End Devs are very smart and very welcoming -Beautiful studio -Great healthcare (I have the best plan with only $350 deductible) -Great work/life balance (varies from team to team)

Cons

-High turn over -The pay. I found out with 10+ years of experience I get paid 20K more than a college grad. I got a bonus last year ($1500) and none this year. Pay raise of 5% which wasn't bad as a general statistic but terrible when you look at my base pay. IBM is investing in college grads by trying to pay them more... news flash they leave anyway and then so do your Senior/Lead designers because you pay them an embarrassing amount. You blew your wad on the new shiny toy out of college that bailed 1 year later. Congrats. -The back end devs are determined to kill the world of good design. We cannot make a wonderful experience and have it be implemented in a reasonable amount of time. By "reasonable" I mean small CSS changes take 2 months and CRITICAL features to help us even half way compete with competitors like AWS take a year. It's filled with old dinosaurs developers who think that they can design and we are just worthless people that wear skinny pants. -Offering Management (OM) is mostly useless. I have met one or two that were amazing at their job, the rest cannot understand what their job actually is. They are not art directors and they are supposed to deliver to us the main goal of what the design is supposed to be based on actual market research. Most of them have zero clue what actual market research is or what is valid.

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5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible mentorship from experienced engineers and exposure to real-world production code. The team is very supportive and encourages questions.

Cons

The onboarding process can be a bit overwhelming at first due to the complexity of the internal tools and systems.

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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