A company that does many things wrong - IT Project Manager IBM Employee Review

2.0
Aug 3, 2019
Recommend
CEO approval
Business Outlook

Pros

- Home Office - You have many resources to learn whatever you want. IBM invests in educations to facilitate skill development. - Career opportunities - Flexible work time

Cons

- Low salary, low salary increase (if any), very low bonus (if any). Each role has allocated band range. Mostly, it doesn’t really matter how well you do your job, you wont get a proper raise until you meet some criteria and i think its the criteria that the 1st line managers use and play with, to manage your salary expectation. “You haven’t done this or that in order to get a raise”, “You have to achieve certain accreditation to speak about salary raise” and even if you do what was asked, there is going to be another condition most likely. - Ever increasing expectations: the more work you get done, the more work you will receive. Once you become a reliable person who gets work done, you get rewarded with more work. And quite often, you end up doing the work of others because they are lazy, inadequate, slow or irresponsible. - Demotivated employees: thats something that i feel is impacting IBM overall. It feels like 80% of the people are avoiding hard work, or challenging situations. Rarely anybody wants to take ownership of difficult tasks. A good team spirit is rare to find. Everyone wants to just cover his own butt, some are good at kissing up to their managers, playing it safe, and smart, make the KPI’s look good. So much politics. No real work gets done well. There are very few outstanding employees, very few good leaders and managers, but most others are average. There are some employees that i would probably fire if it was up to me. No one feels threatened of being fired, so they do whatever they want and cant care less. - Checkpoint: the new performance evaluation session which takes place every 3 months. In that session you have to sell your self and explain what good things you have done and how does it fit in the 5 key dimensions (you just have to do whatever it takes to fit your achievements within the 5 dimensions) and when you are done complimenting yourself, then the bashing starts. Manager tells you of all the things that you need to work on to improve yourself and it’s really shocking how conflicting the evaluation is every session. One time, you are good at something, next time you are not. Probably, it’s a way to make you feel you are not good enough yet so don’t ask for salary raise or even think about it. I think this method is pushing many people out of the company. - Lack of motivation: there is little to be motivated about. After some time you realize, you will get nowhere financially, you get more workload assigned, and of course higher position doesnt mean better money, you get the same money and only the potential or promise of getting more money after good job and meeting certain conditions, and that could take months or even a couple years. If your goal is to just advance in your career so that you gain experience so that one day you get a better paid job elsewhere, then that could be a good motivation. I bet you most are thinking that way. - Lots of changes its tiring to keep up: company keeps transforming, renaming, shuffling, sunsetting tools, bringing others some of which are mandatory to use, then sunsetting them again, freezes hiring, then unfreezes, cuts costs everywhere possible, restructures, merge positions and responsibilities, dozens of announcements, changes of processes which then get forgotten. I am not sure how can the company find stability with so many changes happening in one year.

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Pros

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Cons

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4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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