Like most major consultancies, an ok place to spend a few years - Senior Consultant IBM Employee Review

3.0
May 1, 2010
Recommend
CEO approval
Business Outlook

Pros

- Decent benefits relatively speaking - Interesting and skilled colleagues - Occasional travel can be fun (as long as you don't get a long weekly commute that lasts more than a year)

Cons

- Your prospects rise and fall with your industry and practice area - Compartmentalization (oftentimes hard to try something new or get on a project of interest) For the most part I agree with many of the reviews of IBM and other large consultancies on this site, which is that it's a body shop first and foremost and depending on your industry, skillset, and practice area, you either have a decent experience for a few years or find yourself feeling very limited in assignment opportunities. It all ebbs and flows with the times and business conditions. For practitioners (i.e., consultants), your livelihood is largely dependent upon 1) the ability of Partners and those doing sales / proposal work to win business in your area and 2) being politically savy enough to have someone above you look out for your career. Oftentimes you have no control over either of the above which is what can make the experience extremely frustrating at times. I see two major problems with IBM's path forward in the States. First, it seems that every few years there's a decision to strategically enter a new business line in an effort to increase their footprint, which oftentimes ends badly. A few years ago IBM built up a Strategy and Change practice only to let many of these people go when the business didn't come trickling in. I fear this will be the same story with the company's new push in the direction of data analytics as well. Being a large company, the potential client field is pretty narrow and limited to other large organizations willing to negotiate a multi-million dollar service contract. The smaller, more boutique consultancies eat them for lunch with small and mid-size clients as they're able to offer far more competitive pricing and specialization. Government contracts aside, there's just not a ton of contracts they can earnestly compete for. Secondly, IBM has struggled to become a true consultancy and remains an IT solutions / systems integration firm at its core. The best opportunities are still longer term ERP projects or those where IBM has a long-standing relationship and maintenance contract in place. Without these, the whole GBS division wouldn't be sustainable. It is simply too difficult for a practitioner to survive and thrive on smaller, short-term contracts because you risk ending up on the bench for periods of time - all things that count against you. And if your practice isn't winning work for you to be staffed on, consider it warning of a gathering storm. In general, it's not hard to read the tea leaves. All of the company's growth is overseas in emerging markets and sales targets being assigned to most industries are completely unrealistic. From my view, this is only setting the stage for further workforce reduction plans so I think it's unwise for anyone to consider IBM as anything more than a stopover of 3-5 years in their career at most. If you get in at a good time when your particular industry or practice-area is doing well, you could have a few good years and work with some great colleagues. However, it's always a good idea to keep your eye on the business pipeline because when it slows down you should start plotting your exit.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company; training and knowledgeable employees; top AI company and leading edge technology

Cons

Some layoffs at times during IBM history when stock prices fell

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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