the IBM-er - Anonymous employee IBM Employee Review

1.0
May 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

if you don't mind being lied to, your only chance to succeed is to start carrying your manager's luggage, or to have your parents as IBM's clients.

Cons

One of the first thing you are beiing told once you're on board is that you are now an IBM-er, and you should be proud, bla bla. Do not be fooled. It only means you are no longer a person with a first and last name, with skills, capabilities, etc, you just a resource, a number in an excel table. That's it. Your aspirations, wishes, etc do NOT matter. You should only concern yourself with the profit and shareholder's return on investment. Also, never forget you will only be valued as long as you help your manager look good in front of his manager, and the one above him/her and so on. If you have an idea which turns out to be a good one, it's your manager who gets the credit. If it turned out it was not a good idea it is entirely your fault. Keep in mind you will get 0 support - whatever new idea you bring to the table you must also have the resources to implement it (unless you're a VP and you have the power to "allocate resources"). Every 2 years a new "wave"of VPs appears, and each one brings his own "procedures" and äpproaches"to the table. After 2 years trying to make some sense of them, they are promoted/ they change jobs. And then a new one comes along, the cycle starts all over again. I have seen numerous sons and daughters of clients being hired as IBM-ers, simply because of who their parents were. This on top of the usual parents pushing to have their children hired, choosing a well positioned IBMer as your god father, and so on. During the last "Jam session" ( the purpose of which was to validate the corporate values) the most talked about topic was lack of respect for employees and what can be done to re-instate it. The official results of the Jam mention nothing what so ever about this topic. HR is a joke, they only work for managers, don't give a dime about anyone else. Nobody clearly explains what the processes is for getting a raise, a band increase, being nominated for special educational programs (such as MBAs).

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Pros

Great benefits and competitive pay

Cons

Endless hoops to jump through

4.0
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Recommend
CEO approval
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Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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