Indeed

Part of Recruit Holdings, Co., Ltd.

Indeed reviews

Unfortunate working environment - Anonymous employee Indeed Employee Review

2.0

Sep 1, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Health benefits -Free food and beverages at most locations -Unlimited PTO when approved -MacBook Pro -On-site gym -Beautiful office locations -Training in CT is a great experience

Cons

-Lack of diversity -Unprofessional environment -Managers favor friendship and partying over professionalism, strong work ethic and process improvement -Subjective goals, bonuses are at management discretion with no true guidelines or parameters -Lack of defined or built out processes in CS -No real focus on employee development -Lack of collaboration across departments -Pay is ok but not amazing -Boring and uninspiring

Explore other reviews about Indeed

5.0

Jun 9, 2026

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

10/10 place to work, would recommend to anyone!

Cons

I do not have any cons

4.0

Jun 3, 2026

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

See reviews by: Helpful|Rating|Date|All

Indeed reviews Indeed review

Indeed

Unfortunate working environment - Anonymous employee Indeed Employee Review

Explore other reviews about Indeed

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches