Indeed is run as an organization that grew too fast and now management goes by ridiculous metrics to measure their staff instead of what really matters.
Ex.
Person on a sales team can spend all day talking to clients about things other than closing business and selling and gets celebrated for the amount of time on the phone as opposed to the context of what was being discussed. Whereas someone else can close business in a short amount of time and it gets glossed over because it didn't take an hour and a half to close business.
- Indeed comes up with sales goals for its team without an understanding of what a book of business can actually do and you get yelled at for an account that stops spending although Indeed is non contractual and a 100K spender can choose not to spend the next day.
- Sales teams are measured by number of calls made in a day and anywhere from 60-80 calls are expected and then the same sales teams are asked to do a ton of other work.
- Indeed is lying to itself if it thinks this level of management is sustainable.
- It feels like Indeed's culture has shifted from a fun energetic and for lack of a better word real place to being a factory workforce with robots to drill out phone calls and pray to God their quota doesn't get blown out of the water.
