Don't work here - senior application support Infosys Employee Review

1.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Getting your foot in the door and establishing a starting point in tech, ability to work from home environment depending on the project managers' instructions for the team.

Cons

No leadership, constant runaround, new hires are forever misguided. Management sucks because they place you in areas that do not align with your educational background. Your employment is tied to a PROJECT. You have no control in whether you stay on project or not. Infosys employees that are on project are hired as contractors by client tech companies to complete project work for that client. If you are on project that has contractual obligations, the length of that contract determines whether you stay on project, which also means your permanent employment with Infosys is affected being that your Infosys employment is tied to staying 100 percent allocated to a project. If the contract does not renew, you're placed on what is called BENCH. What is BENCH? Bench is an internal employment marketplace that each Infosys employee is placed on while your department manager broadcasts your profile created by you that lists your relevant experience, educational background, and key skills to find a project opportunity. USA employees are not given the option to look for projects being that the project opportunity database has not been made available to Infosys employees in the USA. WHAT'S NEXT? Infosys BPHR gives you a 30-45 day notice to find a project. Mind you, the USA Infosys employees are NOT provided accessibility by Infosys to find a PROJECT within Infosys' internal system and then they are LAID off if they are not on project prior to that 30 day or 45 day bench period. Even if management (talent planning portal) manages to find you a project, BPHR and Management will force you to accept that project even if the project requires distant mandatory relocation (i.e, Raleigh NC resident having to relocate to PHX, AZ) because the client does not want to provide reasonable work accomodations (such as work from home, remote in candidates residing city) to candidates that cannot relocate (like MONEY grows on TREES or falls out of the SKY).

Explore other reviews about Infosys

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working, good support for up-skilling.

Cons

It pays really low as compare to the markets.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Legitimate source of gainful project-based tech employment. Handles the headaches of looking for tech work and verifying your talent & legitimacy as a professional in the field, which is especially valuable in the age of AI. Additionally, they offer internal training resources to help ensure your skills are up to date with the current tech landscape.

Cons

Pay can be significantly lower than might be expected for tech work at higher levels, as their business model is as a staffing company, garnishing part of the wage paid by project clients as part of your employment. It's definitely very livable payment in most places, but it doesn't approach senior or even mid-level pay offered by many other US-operating employers in the tech space. This company has also been operating on slow or outdated systems, which can be frustrating for the remote contact of many of its employees, but Infosys has been actively updating these systems over time. Additionally, work conditions will be set at the behest of clients. Infosys is your pipeline to client projects, not often the host of projects themselves, so working conditions & expectations can vary by client.

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