Account Manager - Account Manager Ingram Micro Employee Review

1.0
Sep 27, 2015
Recommend
CEO approval
Business Outlook

Pros

There are some incredible leaders in upper management, unfortunately they are not the standard or the majority. I did have the pleasure of working for a phenomenal leader for 5 years, but I've also worked for VP's that could barely operate a laptop. The compensation can be fantastic, but it depends on when you are hired. If it was prior to the acquisition, you likely are better off from a salary standpoint than if you were hired by Ingram - Ingtam is notorious for low pay. But again, if you have the right boss finally you can make a great salary with great incentives. The company has a great local presence and supports a large number of charities, and volunteering is always encouraged which is fantastic. There is also a gym on site that you can pay to use but if you use it frequently you basically get your money back, that's a great incentive.

Cons

Ever since the company was puchased by Ingram Micro everything has gone downhill. The old BrightPoint culture prior to the acquisition of BP by INGRAM was best in class - but when BrightPoint was purchased we lost our best asset - our President (never have I met a more honest, forward thinking, intelligent, and genuine man, who was invested in every single employee in the company). Unfortunately he resigned, and since that day the company has become a lousy place to work. HR is a joke as someone else stated. Do not trust HR, they are dishonest and serve no purpose except to try and keep employees from sueing upper management for illegal activities. If you file a complaint with HR you might as well turn in your two week notice immediately. They state there is a "no retaliation policy" and that could not be farther from the truth. If you go to HR about any upper level employee you can expect to be let go. As someone else mentioned previously, the CEO did state the company needed to make up for a 10 million dollar loss and that was done by a massive reduction in force (layoffs) and they continue to let people go as needed. They're always rumors of outsourcing entire departments to different countries. If you are female - do not expect to ever be promoted above a manager. If you are not part of the boys club, you can expect that you will never move up within the company. Because of the constant push to reduce costs I would ever suggest applying for a position with INGRAM MICRO MOBILITY (at this time, fall 2015), you would be the first to get fired and there would be no job security.

Explore other reviews about Ingram Micro

5.0
Oct 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

hybrid schedule, very nice people

Cons

I'm not a self-employed millionaire, sadly.

3.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Associate culture and comradery Team collaboration Work/Life balance Stable earnings Global vision People Hybrid office days & remote

Cons

Toxic environment last several years from US ELT; Not people-first mentality; Public company pressures and metrics impacting day-to-day associates and expectations; Fear tactic implementation; Pay scales are widely vast and unjustified even based on merit, experience, and talent losing retention of resources; Lack of communication by leadership on roadmap for awareness to our resellers and vendors- lack of trust and execution with go to market objectives; Losing customer business due to no support teams in place in the big bet areas of the company (Cloud and Platform);

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