Glorified call centre job - Customer Service Representative Intact Employee Review

1.0
Jul 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits and nice colleagues. Good Benefits. Work from home is good for work life balance

Cons

Do not hire enough people for the work load. Upper management is out of touch. largest emphasis on calls per hour ect, has become more and more like a glorified call centre and not a sustainable career

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Intact Response
3mo
Thank you for taking the time to leave a review. Our values are embedded in everything we do and our people make a promise to live by these Values every day. If you feel that an employee is not living our Values, we encourage you to speak with your HR Consultant.
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